We are a business-to-business (B2B) online marketplace that connects suppliers and retailers to sell non-food products in a simple, transparent and efficient manner. In addition we provide easy access to credit for both customers and suppliers. 

Check out our marketplace on shop.zumi.africa

We want to be the one-stop shop for any non-food categories, and are constantly expanding our product assortment. Today, you can buy and sell apparel, household goods and hardware products - be on the lookout for new categories at shop.zumi.africa!

Our services are currently available in Kenya and will soon expand to all of East Africa - stay updated as we grow! We are present in more than 60 markets across Kenya, and headquartered in Nairobi.

ZUMI is built for retailers and suppliers of any non-food goods - whether you have a small corner shop and want goods delivered or run a big wholesale operation and want to increase your sales, ZUMI can help you!

Yes of course - we have strong data safety and security processes and protocols in place, and will never share your data with any third party unless you ask us to.

We have a fantastic team of more than 150 sales agents, logistics coordinators, supplier managers, engineers and management that are ready to support you. Our founders have helped build other marketplaces such as Amazon and Jumia, and between them have decades of experience from ecommerce. You can read more in the About Us section.

The best in the market! We even work with our suppliers to run discounts, cashback campaigns and promotions. Not happy with your price? You can also use the bargaining feature in the app to see if the supplier is willing to sell at a lower price.

As an online marketplace, we do not actually own any products ourselves. Instead, we partner with suppliers, who upload their entire stock on the marketplace for you to pick and choose what you want to buy. We now have over 8000 different products available on the platform, ranging from apparel and household goods to hardware products.

Don’t see the product you need? Let us know and we will find a supplier who sells it.

As an online marketplace we do not have traditional stores. Instead, we have pick-up points across most local markets where you can pick up any order you have made. 

Can’t find a pick-up point near you? Let us know at hello@zumi.africa or on our ecommerce site shop.zumi.africa

Yes! Once you become a customer with ZUMI, we keep a record of all purchases you make with us, and as we get to know each other, we have multiple partners who offer flexible credit terms on any product you buy.

Check in the app whether you are eligible for credit yet.

All our retailers have a dedicated sales lead that manages the relationship with you, and you can always reach out to them. We also have a customer support line for any inquires that can be reached by phone or whatsapp on +254 800 720 956

Our technology is built to be as simple and intuitive as possible to use - try it! It is also supported by an agent sales force that will ensure we support you in getting your order placed through the app, on the phone, or directly with the agent.

We help you sell more online and grow your business. All our suppliers get a dedicated relationship manager that manages our partnership, creates business plans with you and sets sales targets. We also have a fast-growing sales force of agents around the country helping to push your goods and running marketing campaigns.

Using our technology, sales force, product knowledge and a dedicated relationship manager we help you grow and sell more, fast. In exchange, we charge a commission on all the extra sales we help you make. The commission is a percentage of the sales value and varies by product, typically about half of the profit you make.

Without our reputation and trustworthiness we are nothing. We understand that getting you paid for your sales is of the utmost importance. At the end of each day, all the sales we have made for you are summarized in a sales report and we pay you back the full amount minus our commission, through instant bank transfer.

Our goal is to always drive sales growth, fast. If you are not happy with your increased sales however, you can always reach out to your relationship manager to set a plan for how we can help activate your account.

No, we only log the additional sales that we create. Many of our suppliers however choose to use our system for all their sales to get sales reports, recommendation insights, inventory management and many other benefits.

Yes, we are officially registered in Kenya as WM ZUMI Limited with headquarters in Westlands, Nairobi. Our mother-company is incorporated in Delaware, USA