The best in the market! We even work with our suppliers to run discounts, cashback campaigns and promotions. Not happy with your price? You can also use the bargaining feature in the app to see if the supplier is willing to sell at a lower price.

As an online marketplace, we do not actually own any products ourselves. Instead, we partner with suppliers, who upload their entire stock on the marketplace for you to pick and choose what you want to buy. We now have over 8000 different products available on the platform, ranging from apparel and household goods to hardware products.

Don’t see the product you need? Let us know and we will find a supplier who sells it.

As an online marketplace we do not have traditional stores. Instead, we have pick-up points across most local markets where you can pick up any order you have made. 

Can’t find a pick-up point near you? Let us know at hello@zumi.africa or on our ecommerce site shop.zumi.africa

Yes! Once you become a customer with ZUMI, we keep a record of all purchases you make with us, and as we get to know each other, we have multiple partners who offer flexible credit terms on any product you buy.

Check in the app whether you are eligible for credit yet.

All our retailers have a dedicated sales lead that manages the relationship with you, and you can always reach out to them. We also have a customer support line for any inquires that can be reached by phone or whatsapp on +254 800 720 956

Our technology is built to be as simple and intuitive as possible to use - try it! It is also supported by an agent sales force that will ensure we support you in getting your order placed through the app, on the phone, or directly with the agent.